Senior Health Insurance Program (SHIP)

  1. Patricia A. Jones Center (formally Park Place)

    Physical Address
    414 S Lewis Avenue
    Waukegan, IL 60085

The Senior Health Insurance Program (SHIP), is a free statewide health insurance counseling service for Medicare beneficiaries and their caregivers.

SHIP helps you to understand and apply for Medicare, Medicaid, and related insurance benefits. 

SHIP appointments are available by calling Patricia A. Jones Center at 847-244-9242 or via Zoom.

SHIP counselors can answer questions about:

  • Medicare
  • Medicare Application and enrollment
  • Medicare Supplement Insurance
  • Medicare Advantage Plans
  1. HMOs
  2. PPOs
  • Prescription Drug Coverage through Medicare and other sources
  • Extra Help from Social Security for prescription drug costs
  • Long-term Care Insurance
  • Medicare Claims and Appeals
  • Medicare Beneficiary Rights and Guarantees
  • Medicaid Medical Coverage
  • Medicaid & Medicare Advantage Plans (MMAIs)
  • Medicaid Benefits for Home & Community Based Services
  • Medicaid Benefits for Sheltered and Long-Term Care
  • Medicaid Applications